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We gladly will take into account any problem you may have and try to correct it if possible. Your success is our number one objective. For your protection and ours, we reserve the right to refuse any orders that for any reason we are not comfortable shipping. Please feel free to contact us regarding your purchase via email to service@fitzones.com or phone at 1(888) 438-0175For Shipping and Handling Policies CLICK HERE!
7.75% sales tax will be added to orders shipped to a California
Address. When you enter your credit card number into our FitZones order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. You may rest assured your order is safe from prying eyes. Check the bottom of your browser for a lock or key, depending on what browser you are using. This signifies the page is secure. According to CNN, "The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions." "We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant."
1. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. 2. In the unlikely event of unauthorized use of your credit card, simply notify your credit card provider in accordance with its reporting rules and procedures. Most banks will cover all the charges that result from the unauthorized use. Federal law limits your liability for unauthorized credit card usage to $50. 3. If your bank holds you liable for this $50, FitZones will cover your liability provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at FitZones while using the secure server. We Respect Your Privacy You can be assured that all the information you give us is
private and secure. We will not sell or rent information about our customers.
You will receive a confirmation email for each order submitted, but will
only be contacted with specials, new product bulletins, etc. if you sign
up to do so. We accept Visa, Mastercard, Discover, American Express and Paypal. We also can accept your personal checks via Pay by Check internet check processing. You may simply enter your credit card or check information through the secure order form when you check out. Ordering at
FitZones is fast and secure. We use the shopping
cart system which is just like shopping with a shopping cart at your local grocery or drug
store. Just follow these three steps to place your order. 2. A page will appear asking you for your package destination zip code and shipping preference. Submit your choice and you will proceed to a new page. 3. This will take you to a screen where you can view your shopping cart and modify your order if you wish. At this point you may choose to continue shopping or proceed to the secure checkout 4. To check out simply choose your method of payment At any point you may view the items in your shopping cart or checkout simply by clicking: Thats It! Again, If you feel uncomfortable ordering on-line
(remember, this is a secured site!) you may place an order by calling our order line at: At Fitzones we work very hard to make sure that the product you order is shipped on time and reaches its destination in an efficient and timely manner. There are times however when problems do occur in the transit of your product. Please read our shipping policies for more information on shipping solutions. CLICK HERE FOR SHIPPING POLICIES At FitZones we will
want you to be total satisfied with all
of our products. If you purchase an item and it isn't exactly what you
want, we will gladly exchange the product for another product
of equal or higher value or refund your money minus an 10% restocking fee within
15 days of receipt of your order. The restocking fee is to cover free and
discount shipping along with other processing costs. As the customer you deserve to be satisfied.
Please keep in mind that all units must be returned in new resalable condition,
factory sealed units can not be returned once they have been opened. We
are not the manufacture of the units being sold and therefore have no way of
resealing opened units. We would not sell you an open item and therefore
can not sell an item you open to another customer. Products if returned due to un-satisfaction must be returned in the original resalable condition. Factory sealed units must be returned unopened, once the factory seal is broken the item is no longer in new condition and can not be returned. If item is not returned in original resalable condition the item will be refused and returned to the sender. Buh-Bump Electrode Cream is not a refundable item. This is due to varying state health codes, and the fact that it cannot be resold. Shipping charges are not refundable. We will exchange any defective products for the same product or one of equal or higher value within 30 days of receipt of your order. After 30 days you will be referred to the manufacturer for warranty repair. If an item is exchanged for another item and the original item is not found to be defective you are subject to a 15% restocking fee. Our 24 hour-a-day FAX line is (866) 250-8516If you prefer to send your order via U.S. Mail, our address is: FitZones
Thank you for
considering shopping with us. We value your thoughts and
recommendations! Please tell us how we can help you, or what products and services you'd
like us to offer to you in the future. You can send your questions and recommendations to
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Order On-line! Your orders are guaranteed safe and secure. Copyright© 2002 FitZones |
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